Contact
One number. It is answered by the engineer.
Stuart takes his own calls between jobs, so if it rings out he is usually under a boiler or up a loft. Leave a message or send a WhatsApp with a photo of the appliance and its data badge, and he will ring you back.
Where Stuart works
Based in Pannal, just south of Harrogate — working across North & West Yorkshire, with emergency plumbing kept to Harrogate and the surrounding villages.
Stuart works from home in Pannal rather than from a shop or a trade counter, so there is no address to call at — the van comes to you. Pannal, Harrogate is the base; Mon–Fri, 8am–6pm are the hours.
No Facebook or Instagram links here on purpose: there is no verified business account for Stuart J Winter Heating, and a “Follow us” button that goes nowhere useful is worse than no button at all.
What to have ready
- The make and model from the appliance data badge — a photo is easier than reading it out.
- Any fault code showing on the display, and what the boiler or heat pump does when you reset it.
- Whether it is natural gas, LPG, or an air source heat pump.
- When it was last serviced, if you know.
- For a quote: how many bedrooms, how many radiators, and whether you have a cylinder or a combi.
- For an emergency: whether the water is off and whether a ceiling is involved.